Shipping Policy for Wood Chipper Depot

 

Thank you for choosing Wood Chipper Depot. We are committed to delivering your orders promptly and securely. Please review our shipping policies below:

 

1. Order Processing Time
– Orders are typically processed within 1-2 business days after payment is confirmed.
– During peak seasons or promotional periods, processing times may extend slightly. We will notify you of any delays.

 

2. Shipping Methods and Carriers
– We offer various shipping options including standard, expedited, and overnight delivery.
– Our preferred carriers include USPS, FedEx, UPS, and regional freight partners, depending on the size and destination of your order.

 

3. Shipping Rates
– Shipping costs are calculated based on weight, dimensions, destination, and selected shipping method.
– Free shipping offers may apply to select products or orders exceeding a specified amount. Details will be provided at checkout.

 

4. Estimated Delivery Times
– Standard Shipping: 3-7 business days
– Expedited Shipping: 2-4 business days
– Overnight Shipping: 1 business day

Please note that these are estimates and actual delivery times may vary due to external factors such as weather or carrier delays.

 

5. Shipping Destinations
– We ship within the United States and to select international locations.
– International shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

 

6. Shipping Confirmation and Tracking
– Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

 

7. Damaged or Lost Shipments
– If your package arrives damaged, please contact us within 48 hours with photos of the damaged goods and packaging.
– For lost shipments, notify us immediately, and we will work with the carrier to locate your package or arrange a replacement.

 

8. Shipping Restrictions
– Some products may have restrictions on certain destinations or require special handling.
– If this applies to your order, we will notify you during the checkout process.

 

9. Changes to Shipping Details
– Please ensure your shipping information is accurate at checkout.
– Contact us promptly if you need to update your shipping details before your order ships.

 

10. Contact Us
If you have any questions about our shipping policies or need assistance, please contact us at:

Email: info@woodchipperdepot.com

Thank you for shopping with Wood Chipper Depot! We appreciate your business and look forward to serving you.